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BELOW ARE SOME COMMENTS FROM THE MANY SATISFIED CUSTOMERS THAT WE HAVE HAD. IF YOU WISH TO LEAVE YOUR COMMENT, WHETHER GOOD OR BAD, PLEASE LET ME KNOW WHEN YOU E-MAIL ME, AND I WILL PLACE YOUR COMMENTS UP HERE. IF YOU WOULD NOT LIKE TO HAVE YOUR E-MAIL ADDRESS SHOWN, PLEASE LET ME KNOW, AND I WILL NOT DISPLAY IT. THANK YOU FOR YOUR CONTINUED USE OF OUR INTERNET STORE, AND KEEP YOUR COMMENTS COMING. User: Jaroslav@sk Vazena pani Jarmilo,
User: James Freeland Hi Steve Have shown me,
when dealing with a company! James User: allphasesplus Praise: Great item - extremely fast shipping - will buy again A+A+A+
User: jjbmmt Praise: Very beautiful and fast delivery!!
User: casey90 Praise: great communication terrific packing quick shipping A++
Team, User: jerryh@umr.edu Praise: Smooth Transaction. A+++++!!
Steve,
I wanted to write you a note about your products and service and offer if you wish to post this as I think it is very important for others to know.
Dear Steve,
First I'd like to thank you for offering quality products, secondly I'd really
like to thank you for your
outstanding level of product support and customer service. About 2 years ago I purchased an 8-32 Mil dot tactical scope from you at the Crossroads Gun show in Phoenix. I took tons of grief from friends about buying optics at a gun show, especially from a non-name brand company. Once I took them out of the box and mounted them for a shoot, many of those smack talkers were quietly surprised about the clarity and quality of the optics. A couple have saved some $ and bought your products now as well!
After firing several thousand rounds under semi and sometimes full auto (yes
sniper rifles can rock & roll full auto style)
I noticed that the parrralax fell out of adjustment. This can happen on any set of optics as it has happened on another leupold $1500 set of optics that I had to send back to them TWICE. Steve offered to replace mine NOT REPAIR, BUT REPLACE my optics free of charge under his offer of a Lifetime warranty, all I had to do was ship them back. Since Steve is local to the Phoenix area I asked if I could swap them out at the last Mesa show and he was more than accommodating.
Steve is a great business owner and a true friend to shooters as he
understands the customer
base and really strives to provide a quality product at a great price with outstanding service. I have bought a few other smaller pieces from Steve recently and had the same great luck. You can spend hundreds and thousands on optics and be very happy, you can also spend a couple hundred from a guy like Steve and be completely satisfied and IF something does happen to go bad, you'll be very happy you are not dealing with an operator or call center warranty tech who will take sometimes 3 months to repair your optics!
Thanks again Steve for a great product and a fantastic level of customer
service,
Derek Moore
Certified Duracoat Finisher
User: dobe40 Praise: fast shipping, packed good, nice item
User: gwolfe54@cs.com Praise: very pleased thanks so much
User: rangerbooboo Praise: Fabulous Bird!A++++++++++++++++=
Hi Steve
The Swan has landed....... Arrived Tuesday 1st December.
Mary is delighted with her new swan and thanks you very
much for the time and trouble taken in such magnificent packaging!
Regards - and thanks,
Barrie
Hi,
I recently purchased several sights, scopes and a laser
from your company at a Oklahoma City gun show.
The laser shortly after purchase quit working and you sent
me a warranty return address. I was stunned when you not only returned it to
me within 1 to 2 days after receiving it, but you returned a new unit to me,
no questions, no hassle.
Being in customer service myself, and seeing all the
attempts of people to get things way beyond what they pay for, I know
good (bad) service for what it is (and isn't).
I tell you thanks, and will recommend you and your company
to my friends and associates. Not just thanks for how you handled my
situation, but even more, thanks for how you DIDN"T handle my situation.
David Witten
User: sunshine km Praise: A BEAUTIFUL FIGURINE - A WONDERFUL PRICE - A GREAT TRANSACTION! THANK YOU!!!
User: fah49 Praise: Excellent transaction. Beautiful royal dux piece well packed. AAAA+seller!!!
User: deccorama@aol.com Praise: you two are the best , great product great service , great AAA+++
User: reneefairhaven Praise: Wonderful item! Safely shipped A++++++++++++++++++++++++++++++++++++++++++++++++
User: jvbrpf@iximd.com Praise: super job. Great packaging and very fast shipping. The piece was beautiful
User: amram16 Praise: Item exactly the way it was described. A++++++++
User: nsgamgr Praise: Great transaction ! Thanks for great packaging too!
User: dzlight Praise: good trans great packaging AAAAA+++++
User: dlake20@cs.com Praise: Quick ship and well packed. Super easy transaction
User: maryofyorkshire Praise: Extra fast and efficient service. I'm one very happy customer
User: featherfans Praise: Beautiful,fast,fast servive we love it thanks
User: bannmax Praise: Good transaction. Love the item. Great packing! Fast service. Thanks!
User: luckybirdlady Praise: great deal thank you AAAAAAA+++++++++++
User: battie1 Praise: Very well packaged, item just as described - recommend!
User: tbroinv Praise: Recommended, smooth transaction A+
User: rainbowheart Praise: Got here safe and sound. Well packaged. Seller responsive
User: zarapix Praise: Beautiful item! Great packing
User: stablefly Praise: Beautiful horse, great price, well-packed, smooth transaction. Thank you!!A+++++
User: gmcanp Praise: great , prompt , received merchandise immediately
User: pkunk@taosnet.com Praise: exceptional transaction!!! fast ship, smooth deal...A+A+A+A+A+A+
User: kookykoala Praise: Very nice item, quick delivery. Highly recommend
User: prismaaa Praise: Excellent transaction.Thanks.A+++
User: sinetta Praise: item arrived quicly, well packed, thanks
User: becca-macy Praise: GORGEOUS and super fast shipment. Thanks!!
User: poobah Praise: Excellent PROFESSIONAL, A PLEASURE DOING BUSINESS - 6AAA+++++++++++++++++
User: oldhans Praise: Promt delivery.Good packaging. Reasonable shiping charges. A+++
User: 3geese Praise: super packaging speedy delivery thanks
User: billunsell@webtv.net Praise: THANKS STEVE GREAT TRANSACTION AND PACKED WELLA+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+
User: astraberti Praise: huge figure from USA-overall 110% del/pack110% will do business again, and again
User: astraberti Praise: overall 110% check out his site/ fragile fig from USA great to do business with
User: weirdlizard Praise: No fear here. Super packing job on a fragile item. AAA+++
User: rmilne1 Praise: Great Service, good packing, great e-mails would deal with again.
Thank you for the extra work you did on the bracelet and returning priority
mail. You exceeded my expectations and I really like the design on this piece.
Great job! Thanks again,
you can use my comments on your web page without my email mail address, just
my name; Kathy
Kathy SALES:
steve@ijksales.com (Jarka and Steve) |
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